Questions and answers
Answers about files, processing, accounts and AI.
Is it free?
All available tools are free.
How long are files stored?
Files are temporary. Finish the session to delete them; after one hour of inactivity they are deleted automatically.
Why create an account?
Your account saves favorites, settings and workflows. Documents remain temporary: the account is not cloud storage.
How do I reset my password?
Open sign-in and choose password recovery. Enter your account email and follow the email link. Check your spam folder.
Why did processing fail?
Check the file format, password and integrity. Read the error; if it persists, send support the tool name and your steps.
Updated 2026-11-08